Facilities Helpdesk Administrator

Facilities Helpdesk Administrator- East London- 35k- Permanent Opportunity

My client, a well established Facilities and Maintenance provider are currently recruiting for an experienced Facilities Helpdesk Administrator to join their team based in East London on a permanent basis.

Hours of work:
08:00am – 17:00pm
Monday – Friday
Full time in the office

Key duties and responsibilities:

• General Helpdesk Administration Duties
• Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.
• Check and maintain FM Helpdesk Inbox
• PPMS
• Schedule reactive and help desk call outs.
• To review jobs received during the working day and allocate accordingly to Engineers.
• Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting data
• Support the Office & Contract Managers in the administration & delivery of departmental objectives
• Attending to queries should they arise
• General administration support
• Raising Corrective maintenance tasks following on from PPM completed tasks
• Organisation of day-to-day work to ensure that all key tasks are fulfilled

Requirements:

• Help Desk Experience
• Experience in FM
• Able to commit to a Permanent role