Account Manager – Facilities & Building Maintenance – City of London – Commercial Portfolio
c£75,000 + Discretionary Bonus
JOB
As Account Manager for a leading commercial maintenance service provider, you will be responsible for the delivery of a maintenance contract to one of their key clients, a commercial managing agent with a portfolio of office buildings across the City of London.
You will lead a team of circa 25 people, including a Contract Manager, Supervisors, and a team of multi-skilled maintenance Engineers.
You will also be responsible for ensuring the financial success of the account by taking charge of the P&L budget (circa £2.5m), and always looking for ways of winning extra-works.
Fostering a great working relationship with the client is essential to the long-term growth of the account; any expansion of the account will necessarily lead to rapid progression for the post holder.
COMPANY
You will be joining one of the UK’s leading facilities and building services management companies. They deliver engineering maintenance to commercial offices on behalf of a portfolio of blue-chip clients.
Due to forecasted growth, they are seeking talented and hard-working individuals who value career progression and development.
ACCOUNTABILITIES:
- Line management of a team of circa 25; hiring, training & development, disciplinary procedures, progression planning.
- Delivery of the maintenance contract in line with SLAs by driving KPIs.
- Management of a £2.5m P&L budget, driving profit and identifying opportunities for projects and extra-works.
- Manage and develop the client relationship, building trust through successful delivery.
EXPERIENCE AND REQUIREMENTS
- Extensive experience in the FM and building maintenance industry, preferably in commercial environments.
- An engineering background and relevant qualifications are preferred (City & Guilds/Apprenticeship)
- Demonstrable experience with successfully and profitably managing P&L budgets.
BENEFITS
You will join a fantastic company whose business model is to focus on training and developing their staff – keeping staff turnover as low as possible.
Depending on experience this job will pay circa £75,000 and comes with a generous package including a discretionary bonus of circa 10%.
